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Our Guarantee
At Levaxco, we stand by the quality and craftsmanship of our products. We want every customer to feel confident in their purchase — that’s why we offer a risk-free 30-day money-back guarantee.
If you’re not fully satisfied for any reason, simply reach out to us and we’ll make it right.
Our Customer Care Team is available 24/7 at info@levaxco.com and is always happy to assist you.
FAQs
Levaxco offers international shipping, ensuring your order reaches you safely and efficiently, no matter where you are in the world.
Delivery times vary depending on your location. Orders are typically processed within 1–3 business days and arrive within 1–4 weeks. You’ll receive tracking details once your order has been dispatched.
If your order has not arrived within 30 days after shipping, please contact our support team. You’ll be eligible for a full refund
To ensure timely processing, any changes or cancellations must be requested within 5 hours of placing your order. After this period, we’re unable to modify or cancel it, but you may still return your order for a full refund once it has been received.
While most orders arrive on time, occasional delays may occur due to customs, carrier capacity, or regional logistics. If your package is still in transit and trackable, we’re unable to issue a refund during that time. However, our team will gladly assist in investigating any shipment that appears significantly delayed or lost.
For full details, please refer to our Refund Policy. If you have any questions, don’t hesitate to contact our Support Team — we’ll respond within 12 hours to assist you.
