At Levaxco, we strive to ensure every order is delivered accurately and on time. To help us achieve this, we ask customers to carefully review their shipping information before completing their purchase.

Customer Responsibility

Customers are responsible for providing complete and accurate shipping details at checkout, including the correct street address, apartment or unit number, postal code, and contact information.

Failed or Misdelivered Shipments

Levaxco is not responsible for orders that are delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

If a shipment is returned to us because of an incorrect address, the customer may be responsible for:

• Additional shipping fees for reshipment
• Any applicable customs or handling charges

Refund Eligibility

Orders that are returned or lost due to address errors are not eligible for a refund.

If a package is delivered to the address provided at checkout and is marked as delivered by the carrier, it is considered successfully fulfilled and is not eligible for refund or replacement.

We appreciate your understanding and cooperation as we work to ensure smooth and accurate deliveries.