From time to time, Levaxco may offer select products on a pre-order basis or experience temporary stock shortages due to high demand.

Pre-Orders

When a product is available for pre-order, this will be clearly indicated on the product page along with an estimated shipping timeframe.

• Estimated delivery dates for pre-orders are provided for guidance only and may change.
• Payment is collected at the time the order is placed.
• If a pre-order shipment is delayed, customers will be notified by email with updated information.

Out-of-Stock Items

If an item becomes unavailable after an order is placed, we will contact you with the option to:

• Wait for the next restock
• Receive a replacement product of equal value
• Request a full refund to the original payment method

Cancellations

Pre-orders are subject to our Cancellation & Order Change Policy. Once a pre-order has entered the fulfillment process, it may no longer be eligible for cancellation.

Refunds

Approved refunds for cancelled pre-orders or unavailable items will be issued to the original payment method within 5–10 business days, in accordance with our payment provider’s procedures.

We appreciate your patience and understanding as we work to provide thoughtfully curated décor pieces for your home.